Custom Listing for Jane
I accept credit cards and PayPal. Production of your order will begin once payment has been received in full.
Shipping from United States
PLEASE READ MY STORE POLICY IN FULL BEFORE PURCHASING
• Current turnaround time for invitations: 2-3 business days (rush available here: https://www.etsy.com/listing/467447990/rush-order-first-proof-within-24-hours?ref=shop_home_active_1)
• Instant Download items are available for download immediately after payment clears. You download directly from Etsy and will receive an email from Etsy when your files are ready.
• Printed invitations ship next business day and include FREE OVERNIGHT SHIPPING-- get them in as little as 48 hours from ordering!
• All designs are high resolution, top quality.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
I want all of my customers to be 100% happy with their orders -- if you do have an issue with your order, please contact me ASAP and I will work with you to fix it!
Please note that foil/glitter invitations are NOT real foil or glitter. These invitations use high-resolution effects designed to look like foil/glitter, at a fraction of the price. I suggest printing professionally for the most realistic results.
Frequently Asked Questions
How do I customize my order?
Please select whether you would like a printable digital file or printed invitations in the drop-down menu, and then enter your information (name, date/time, address, RSVP, and registry info if applicable), in the Notes to Seller box at checkout.
What is the turnaround time?
First proof will be emailed within 48 hours.
RUSH orders are available for $10 extra, and proof will be delivered within 24 hours -- simply purchase this listing in addition to the invitation: https://www.etsy.com/listing/467447990/rush-order-first-proof-within-24-hours?ref=shop_home_active_1. If you need an invitation sooner than that, please convo me before ordering.
Printed invitations ship via UPS the following business day after final proof approval (please allow 2-5 business days for delivery per UPS shipping times).
How soon will I receive printed invitations?
Printed invitations ship via UPS within one business day of final proof approval. Please allow 2-5 business days for delivery. If you are in a rush, I also have an option to upgrade to overnight shipping here: https://www.etsy.com/listing/261571365/upgrade-to-overnight-shipping-printed?ga_search_query=overnight&ref=shop_items_search_1
What is the difference between paper types for printed invitations?
Signature is the thickest option (130-lb paper, which is usually reserved for fine stationery) with a matte finish. Shimmer has a similar weight and has a pearlescent finish. Standard is 110-lb cardstock and has a smooth, bright white finish.
Can I change the colors?
Yes. It is $5 for color changes on the front and $8 for color changes on the front and back. Please add this item to your order for color changes: https://www.etsy.com/listing/243149252/custom-color-changes-to-existing-design?ga_search_query=custom+color&ref=shop_items_search_1
Can I change the wording?
For everything except instant download items, yes. Most wording change requests can be accommodated without additional charge, but those requiring a large amount of reformatting will incur a fee. Please contact me beforehand to double-check. For instant download items, please refer to the last question on the page.
Can I make my invitation Spanish?
Yes. Just purchase this listing and leave the text exactly as you’d like for it to appear in the Notes to Seller box at checkout: https://www.etsy.com/listing/467427324/change-invitation-from-english-to?ref=listing-shop-header-1
Can I make my invitation 4x6 instead? Can I upload to Vistaprint?
To make your invitation 4x6 or compatible with Vistaprint, please let me know beforehand and purchase this listing along with the invitation: https://www.etsy.com/listing/480800137/resize-invitation-turn-5x7-invitation?ref=shop_home_active_10
Can I edit instant download items?
Instant download items are not editable after purchase. If you would like an instant download item edited please contact me BEFORE purchase. Additional charges will apply, and in some cases, the change cannot be accommodated.